Terms and Conditions
Terms & Conditions
Welcome to Kinnera Farms. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please discontinue the use of our website.
2. Products
Kinnera Farms offers natural and premium-quality food products, including but not limited to:
- Cow Ghee
- Buffalo Ghee
- Multiflora Honey
- Forest Honey
- Himalayan Honey
- Small Bee Honey
- Cold Pressed Oils
- Whole Wheat Flour
- Multigrain Flour
- Ragi Flour
- Red Chilli Powder
- Turmeric Powder
Product images are for illustrative purposes only. Actual packaging, color, or appearance may vary slightly.
3. Pricing
- All prices are displayed in Indian Rupees (₹).
- Prices are subject to change without prior notice.
- Applicable taxes and shipping charges will be displayed during checkout.
- We reserve the right to correct pricing errors at any time.
4. Orders
- Orders are confirmed only after successful payment or confirmation (for Cash on Delivery, where applicable).
- We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, suspected fraud, or unforeseen circumstances.
- If an order is cancelled after payment, the applicable refund will be processed.
5. Payments
We accept secure payments through trusted payment gateways.
Available payment methods may include:
- UPI
- Credit Cards
- Debit Cards
- Net Banking
- Wallets
- Cash on Delivery (where available)
6. Shipping & Delivery
- Delivery timelines are estimates and may vary based on your location.
- Delays caused by courier partners, natural events, or circumstances beyond our control are not the responsibility of Kinnera Farms.
- Customers must provide accurate shipping information while placing an order.
7. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Products that have been opened, consumed, damaged after delivery, or improperly stored by the customer may not be eligible for return unless they arrive damaged or incorrect.
8. Product Quality
Our products are carefully sourced and processed to maintain quality and freshness.
As many of our products are natural, slight variations in:
- Color
- Aroma
- Texture
- Taste
may occur due to seasonal and natural factors. These variations are normal and do not indicate a defect.
9. Intellectual Property
All content on this website, including but not limited to:
- Logo
- Brand Name
- Images
- Product Descriptions
- Graphics
- Icons
- Videos
- Website Design
- Text
is the property of Kinnera Farms and may not be copied, reproduced, modified, or distributed without prior written permission.
10. User Responsibilities
You agree to:
- Provide accurate information while placing orders.
- Use the website only for lawful purposes.
- Not attempt to disrupt, hack, misuse, or interfere with the website.
- Not copy or misuse website content without authorization.
11. Limitation of Liability
Kinnera Farms shall not be liable for any indirect, incidental, consequential, or special damages arising from:
- Use of the website
- Delay in delivery
- Temporary website downtime
- Product misuse
- Events beyond our reasonable control
Our total liability, if any, shall be limited to the value of the purchased product.
12. Third-Party Services
Our website may integrate third-party services such as payment gateways, shipping providers, analytics tools, or external links.
Kinnera Farms is not responsible for the content, policies, or practices of third-party websites or services.
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how your personal information is collected, stored, and used.
14. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated terms will become effective immediately upon being published on this website.
15. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.
16. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.